FAQs

1. Are My RubyVee products suitable for all skin types?
Yes, our products are formulated to be gentle and effective for all skin types, including sensitive and acne-prone skin.

2. How often should I use the Seamoss Gel Mask?
We recommend using it two to three times per week for best results.

3. Can I use the Seamoss Facial Elixir daily?
Yes, the elixir is lightweight and designed for daily use, both morning and night.

4. How do I clean my Obsidian Facial Roller?
Wipe it with a damp cloth or rinse it with warm water and a mild soap after each use. Let it air dry before storing.

5. Are My RubyVee products vegan and cruelty-free?
Yes, all our products are 100% vegan and never tested on animals.

6. How long does it take to see results?
Results vary, but most users notice improved hydration and radiance within a few weeks of consistent use.

7. Where do you ship?
We currently ship worldwide. Shipping times vary depending on location.

8. What is your return policy?
We accept returns within 30 days of purchase for unused and unopened products. Please visit our Returns page for details.